How much does Kömfi shipping cost?

We offer free standard shipping all across Canada and the US. We offer a White Glove/ full service option as well, for an extra fee.

How long does shipping take?

Our average shipping time is 2 to 4 weeks depending on where you are. Orders will take 3-8 business days to be processed and packed, followed by another 2-10 business days to arrive. Delivery details will be provided to your email, once your order ships.

What can I expect when my order arrives?

Standard: When your order arrives, you can expect multiple boxes depending on the number of seats you have. Every seat comes in its own box. Unzip the bottom compartment of each piece to find the U-Shaped Clips to attach your pieces.The carrier will leave the boxes inside threshold.

White Glove Delivery: Our White Glove Delivery team provides professional delivery to both homes, condos, and businesses. The service includes in room placement and setup, debris removal, tracking system and a professionally trained uniformed crew with experience. 

Will you carry the boxes inside my home?

For standard delivery, our carrier will bring your boxes to your door or inside the nearest threshold.

With white glove delivery, our carrier will bring it into your room of choice, set it up for you and remove all debris.

When will I be notified about my order delivery?

Our carrier will reach out to you to set up a drop off window for a time that fits your needs. 

Do you offer financing?

Kömfi is proud to partner with RBC Payplan to offer our customers flexible financing.


What if I don't like my sectional?

Kömfi offers a 30-day free trial. If the sectional isn’t for you we will take it back at no extra cost and issue a full refund.

Can I customize my own sectional?

Yes! You can make your own design by clicking the modules tab. Select the number of pieces, size, color and style.

Feel free to reach out to for assistance with the process.

What type of fabric do you use?

Kömfi sectionals are upholstered with 100% polyester, performance fabric. The fabric is moisture-repellent and stain-resistant.

Do you offer a warranty?

Kömfi sectionals come with a 2-year manufacturer warranty. Our warranty covers all defective or damaged parts and manufacturing mistakes not related to consumer-caused damage or modifications.

How can I select if my sectional is left or right facing?

Kömfi sectionals are entirely modular so you can set up your corner chair on either side. There is no need to specify when placing your order. Each piece stays together with 'U-shaped' clips. The clips can be removed to adjust your configuration.

Will my pieces slide apart?

Each piece stays together with 'U-shaped' clips. The clips can be removed to adjust your configuration.

How do I clean my sectional?

The cushion covers are removable and machine-washable on a delicate cycle with a mild, bleach-free detergent. They should be air-dried. If something happens to the covers and a stain does not go away, an extra set can be provided.

Check out our care guide to learn more.


What is the difference between 'Regular' and 'Comfy' size?

Kömfi sectionals are made up of pieces in two different sizes; Regular and Comfy.

Regular: 44.5"W x 44.5"D per piece

Comfy: 38"W x 38"D per piece

Regular Size

Regular (44.5" SQ) is our standard size with low, deep seats and stain resistant fabric.

Each Corner Chair, Armless Chair and Ottoman will be 44.5"W x 44.5"D.

Comfy Size

With our Comfy (38" SQ) size, we designed a more compact sectional for our apartment-dwelling fans, made with the same plush, feather filled cushions and fabric as its larger partner.

Each Corner Chair, Armless Chair and Ottoman will be 38"W x 38"D.

Trade Program

I am an interior designer, can I work with you?

We love to work with colleagues in the industry. Please email to register for the trade program to recieve an industry discount on your order.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible.

Please email us at